How do I use 3D mode in Bushfire.io Pro?

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Bushfire.io 3D Mode is available on Bushfire.io Pro, Business and Enterprise. You can subscribe or find out more at https://bushfire.io/ux/plans.

Info

Requires a subscription to Bushfire.io Pro, Business or Enterprise.

When you get lost in 3D mode…

Before you start using 3D mode, learn how to return to North-Up. This resets your view to a North-Up map, which helps if you get lost.

Tap the compass icon in the top left of your screen.

Bushfire.io map on mobile in 3D globe view, with the compass (reset to North-Up) button highlighted on the left

To Enable 3D on a Mobile Device

Slide two fingers up or down the screen to change the viewing angle.
Move two fingers in a circular motion to rotate the map (for example, one finger moves from 12 o’clock to 1 o’clock, while the other moves from 6 o’clock to 7 o’clock).

To Enable 3D on a PC/Mac with a Mouse

Hold down the right mouse button and move the mouse to change the perspective.

To Enable 3D on a PC with a Touchpad

Hold down the Ctrl/Control key, click with the touchpad and move your finger around to change the perspective.

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How to fix location or notification permissions

Common Problems “I am having trouble enabling location or notification permissions” “I’ve recently updated my Android device, and I cannot receive notifications.” Bushfire.io on Android If you cannot turn on notifications, or you do not get any notifications, make sure that the Bushfire.io App has the correct permissions.

How to fix “Failed to initialize WebGL”

WebGL was introduced with Bushfire.io v3. We use WebGL to display interactive content on the map. WebGL uses your computer’s graphics card for demanding work, such as flying around the map, so that content displays quickly. With WebGL, Bushfire.io uses less CPU and memory, and responds faster.

How do I fix a blank map/screen/app?

Some users have a rare problem that makes the app or screen go blank. Work through the steps below.