We know your questions can’t wait—our FAQ is here to provide immediate answers to the most common queries about our products and services. Whether you need help troubleshooting or simply want to learn more, you’ll find what you’re looking for right here.
How to fix “Failed to initialize WebGL”
WebGL was introduced with Bushfire.io v3. We use WebGL to display interactive content on the map. It helps us to display content as quickly as possible by using your computer’s graphics card for certain intensive operations, such as flying around the map. Using WebGL has allowed us to reduce CPU, memory usage and improve responsiveness.
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How to fix location or notification permissions
Common Problems “I am having trouble enabling location or notification permissions” “I’ve recently updated my Android device, and I cannot receive notifications.” Bushfire.io on Android If you’re experiencing issues enabling notifications (e.g., you don’t get any notifications at all, or you cannot enable notifications), then it’s worth checking the Bushfire.io App has permissions.
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What do the icons mean?
While we have attempted to make the symbols, icons and colours as intuitive as possible, there can be a lot to interpret.
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