Support

We know your questions can’t wait—our FAQ is here to provide immediate answers to the most common queries about our products and services. Whether you need help troubleshooting or simply want to learn more, you’ll find what you’re looking for right here.

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How to fix Apple and Facebook login errors

Fix Sign-in-with-Apple Issues Info

Why do we require login?

Why Do We Require Login for Interactive Resources? We ask you to sign in when you want to set up notifications, save preferences, or access more advanced features. This requirement:

What phone numbers do SMS messages come from?

Bushfire.io Pro users can receive SMS notifications. We may send messages to you from one of the following phone numbers. These numbers are one-way only and replies cannot be received.

How to customise what is shown on the map

You can customise what is shown on the map by turning layers on or off.

Bushfire.io and Flightradar24

Our Partnership Bushfire.io has partnered with Flightradar24 to provide real-time tracking of emergency response aircraft. Flightradar24 hosts the largest ADS-B network in the world, providing unrivalled coverage of the USA, Canada and Australia. This helps us to better meet our goal of better serving regional and remote areas, improving the level of information available when facing a natural disaster. You’ll be able to see more aircraft flying, helping to keep people safe!

Why can’t I see an aircraft?

Please see our main article here.

Why is my location not accurate?

You may notice your device may not have been located to where it is in the real-world

How do I Cancel Bushfire.io Pro?

We’re sorry to see you go 🙁 If there’s anything we can do to improve, please let us know by leaving feedback. Every feature and fix we make comes from your suggestions – even the small annoyances!