We know your questions can’t wait—our FAQ is here to provide immediate answers to the most common queries about our products and services. Whether you need help troubleshooting or simply want to learn more, you’ll find what you’re looking for right here.
How do I Setup Custom Layers?
Custom Layers lets Business and Enterprise subscribers create and manage their own data layers—perfect for situational awareness, internal operations, or tailored overlays. You can customise how each layer looks, who sees it, and when you’re notified about relevant events nearby.
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How do I Set Up Organisation Users?
Managing users is a core feature of Bushfire.io Business and Enterprise. Depending on how your organisation is licensed, you can either create an unlimited number of users or assign specific licence types (Pro, Business) to users under a quota model.
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Learn more about Possible Fire Ignitions
Possible Fire Ignitions merges real-time lightning data with satellite-detected thermal hotspots.
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Why do we require login?
Why Do We Require Login for Interactive Resources? We ask you to sign in when you want to set up notifications, save preferences, or access more advanced features. This requirement:
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How-to use Satellite Imagery
Geostationary satellite imagery, like that from Himawari-9, works like a super powerful camera in space that’s always looking at the same spot on Earth. Imagine it’s like a balloon that never moves and is always watching over your house and street. This satellite takes many pictures and sends them back to us, showing clouds, storms, and fires from high above.
Read MoreWhat phone numbers do SMS messages come from?
Bushfire.io Pro users can receive SMS notifications. We may send messages to you from one of the following phone numbers. These numbers are one-way only and replies cannot be received.
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How to customise what is shown on the map
You can customise what is shown on the map by turning layers on or off.
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Bushfire.io and Flightradar24
Our Partnership Bushfire.io has partnered with Flightradar24 to provide real-time tracking of emergency response aircraft. Flightradar24 hosts the largest ADS-B network in the world, providing unrivalled coverage of the USA, Canada and Australia. This helps us to better meet our goal of better serving regional and remote areas, improving the level of information available when facing a natural disaster. You’ll be able to see more aircraft flying, helping to keep people safe!
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